The problem is because of a Windows bug that Windows officials are working on. That is why you are most likely to see this problem if you recently did a Windows Update. However, the good news is that this will be solved in the next updates. But until then, you can solve the issue by following the methods given below.
Try the general troubleshooting. If that doesn’t solve your problem then move on to the methods given in detail.
General Troubleshooting
These are some general troubleshooting steps that you should perform before diving into the details of solution methods. These general solutions will only work if Edge opens, if it won’t open at all then ignore these and proceed with Method 1.
Clear Cache
Reset Browser
Run Troubleshooter
Go here and click on run troubleshooter. Follow the on-screen instructions to run the troubleshooter.
Method 1: Uninstall and Reinstall the Microsoft Edge
Note: This method will remove your Favourites or any other setting related to Microsoft Edge browser. So follow this method on your own risk. It is also advised to make restore point just in case you want to revert the changes. Uninstalling and then reinstalling Microsoft Edge solves the problem for almost everyone. In order to uninstall the Microsoft Edge, you will need to either rename or delete a certain Microsoft Edge’s folder. But that folder is hidden by default so you need to make sure that you can see hidden files and folders. To do this follow the steps given below
Uninstalling of Microsoft Edge
Now follow the following steps to uninstall Microsoft Edge
Note: replace “[username]” with your computers username
If you run into errors, make sure the folder name and paths are correct. (you can get these manually, by going to Packages
If you see an Access Denied error or any other error then you have 2 options. Either rename the folders from Windows Explorer or switch to another account (administrator) and change the name of the folder from there. Steps for both are given below
Windows Explorer:
Switching Accounts:
Sometimes you might need to switch to a local account (from your Microsoft Account) to rename the Microsoft Edge folder. This always lets you rename the folder but it takes more time Now you will sign out from your Microsoft Account and sign in to your local account. Once you are signed in, repeat the above-given steps to rename the Microsoft Edge folder. You can use wither the Command Prompt way or the windows Explorer way.
Reinstalling of Microsoft Edge
The above steps should uninstall Microsoft Edge from your computer. Now you can reinstall the browser by following steps Now your Microsoft Edge is installed back and it should work fine.
In case of errors:
If you see any errors then do the following:
Once it is finished, you should be good to go.
Method 2: Switching Accounts
This isn’t a solution but more of a hack for this problem because it doesn’t actually solve the problem. You can get around the problem by switching to another account. The problem is mainly caused in you are signed in with your Microsoft Account. So as long as you aren’t signed in with your Microsoft Account, Microsoft Edge should work fine. To switch to a local account, follow the steps given below Now you will sign out from your Microsoft Account and sign in to your local account.
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