According to the Microsoft Forum- “If the processor is unable to process these multiple processes properly, it generates the CRITICAL_PROCESS_DIED error”. As you can imagine, there can be many reasons behind this error. The stage at which this error presents itself gives a lot of clues about the reason behind the error. If the error started appearing after a Windows Upgrade or a Windows Install then the reason might be some corrupted Windows files. On the other hand, if the error happens while playing games or doing a specific task then it might be related to drivers or your hard drive. Since there can be many reasons behind this issue, there are a wide range of solutions available for this problem. The process of diagnosing and solving this issue is a long one and requires identifying the reason behind the issue. So, go through each method, check which one is related to your symptoms and see if it solves your issue.
Tips
A few quick things that you can do to check if the problem get solved are given below. RAM: Sometimes, the problem might be caused by a hardware issue especially with the RAM. If you see this error then take out the RAM and make sure it is clean and doesn’t have any dust around it. Also, make sure the slots are clean as well. Put back the RAM and check if it is connected properly. Hard Drive: Hard can also be the culprit behind this issue. Make sure the hard drive is tightly connected to the board and doesn’t have any lose connections. BIOS: Make sure your BIOS is updated as it can cause this issue as well. Antivirus: Sometimes, antiviruses turn off critical components (for security purposes) which can cause this error to appear. So, try to turn off or uninstall the antivirus to see if the issue persists. Note: Antivirus is crucial for your computer’s safety so don’t forget to turn it back on once you are done troubleshooting.
Method 1: Check Drivers
The very first thing that you should do when facing a BSOD with a Critical Process Died error is to check the drivers. Faulty drivers are one of the most common reasons of this error. If you find a faulty driver or a problematic hardware, the problem will most likely be solved. Note: Since the problem can be because of any driver, we will only show the steps to resolve the issue for one device. You can repeat the steps for other devices/drivers. This method is just to show you how to solve the problem, the steps will be same for other deices and drivers except for your device name.
Check if any of your devices have a yellow warning sign. The yellow warning sign will indicate a problem. If you see a red sign then that means the Windows is having a problem in establishing a connection with that device. The steps for handling both situations are given below. You should also check other devices/cards in the device manager and repeat the below given steps if you find any yellow or red signs with those devices. If you see a yellow warning sign then do the following:
Right click your device/adapter and select Update Driver Software…
Select Search automatically for updated driver software
If that doesn’t find anything then go to your sound card manufacturer’s website and look for the latest driver version. Download the latest driver from the website and keep it somewhere where you can find it easily later on. Once you find the latest drier version then follow the steps given below
If the problem still isn’t solved then you need to uninstall the driver and let the windows install a generic set of sound drivers. This will most likely solve the problem since Windows install the most compatible drivers.
Once your computer is restarted, the Windows should have automatically installed a new generic driver for your device. This should solve the problem. If you see a red sign with your device then do the following: Make sure the sound card is connected properly with the computer. Turn off your computer, open your computer’s casing and make sure the device/card is connected correctly. Also, look for any hardware damage. Once checked, close the casing and check the status of the device/card again. If this doesn’t solve the problem then try another device/card to see if the device/card is faulty.
Method 2: Turn off SpeedBoost (For users who can’t boot into Windows)
If you are one of those users who can’t even get into Windows then this solution is for you. There are several settings in the BIOS that can be used to control how fast your computer boots. Lowering or turning off these fast boot features have solved the issue for a lot of users. Follow the steps given below to turn off these features Once you have turned this option off, save the changes and exit the BIOS. Reboot the system and check if the problem is solved or not.
Method 3: Run SFC & DISM
SFC stands for System File Checker and DISM stands for Deployment Image Servicing and Management. These are basically Windows built-in tools for fixing any Windows related corrupt files. You can use these tools to fix any corrupt files that might be causing the issue. This should be done especially if the problem started after installing the Windows or after performing a Windows Upgrade. SFC: To perform an SFC scan, go here and follow this step by step guide. It has all the information you would need to properly use this tool. Once done, reboot your computer and then perform a DISM scan. DISM: To perform a DISM scan, go here and follow the complete guide that we have created. Reboot your computer once you are done with the DISM and perform another SFC scan. This is to make sure that your corrupt files are fixed.
Method 4: Run SFC & DISM (For Users Who Can’t Get Into Windows)
Running SFC and DISM solves the problem but you won’t be able to follow the steps in method 3 if you can’t even get to the Windows. However, you can perform the SFC and DISM from the Windows 10 Installation USB or DVD. Windows 10 Installation USB or DVD: If you have a Windows 10 USB or DVD then you can get into the Advanced Startup Options menu pretty easily.
Once you reboot, you will be able to get into the Windows, if the SFC fixed the corrupted files. Now, you should go to method 3 and run the DISM tool just to make sure everything is fixed. It is advised to run SFC after running DISM as well. So, if you have the time and patience then run SFC after you are finished with the DISM.
Method 5: System Restore
Note: System Restore will undo everything that you did after the date you are restoring your system to. So, data loss might occur. Note: You will not be able to perform a system restore if you have created a restore point. If the problem started recently and you think that it is caused by a program that you might have installed in the last few days or weeks then a System Restore is a good option. If the problem was caused by a program or a virus then system restore to an earlier point should be able to solve the issue for you. Go here and follow this step by step guide to perform a system restore. Once you are done, check if the error is gone or is still there. If it is, move to the next method.
Method 6: System Restore (For Users Who Can’t Get Into Windows)
Note: System Restore will undo everything that you did after the date you are restoring your system to. So, data loss might occur. Note: You will not be able to perform a system restore if you have created a restore point. If you can’t access the Windows then you won’t be able to perform the system restore mentioned in the method 5. However, you have some other ways to access and perform the system restore like Advanced Startup Options or via a Hard Reboot. These options will let you perform the system restore. Advanced Startup Options You can access the system restore point from the Advanced Startup Options. Follow the steps below to access this screen and use the System Restore. From Login Screen: If you can get to the login screen then perform the steps given below.
Once the restore is complete, your system should be fine and free of any errors if the problem was caused by a recent change. Hard Reboot: If you can’t even get to the login screen or if you can get to the login screen for only a short period of time then this option is better suited for you. Follow the steps given below to perform a Hard Reboot and get into the Advanced Startup Options
Once done, you should be good to go and, hopefully, your problems should be solved.
Method 7: Revert Changes
This will only work for users who experienced the problem after a Windows update. If you recently installed updates on your system then those might be the reason behind this issue. Lucky for you, you can go back to an earlier build, probably the last one that worked fine, and solve the issue. You usually have an option to revert back to an earlier build but that option is available only for 10 days once you update the Windows. You can then wait for a more stable build and update once a new and stable update is launched by the Microsoft. Note: This won’t work if it’s been more than 10 days since you updated the Windows to a newer build.
Follow any additional on-screen instructions and you should be good to go. Once done, you will be on an earlier build and you won’t be seeing this error again.
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